Kitchen Supervisor

Job Purpose

We are seeking an experienced and detail-oriented Kitchen Supervisor to oversee back-of-house operations for the café within our luxury retail store. This role is responsible for ensuring exceptional food quality, operational excellence, and impeccable hygiene standards while supporting a refined, seamless guest experience. The Kitchen Supervisor will lead the kitchen team with professionalism, consistency, and a strong commitment to quality.

What You Will Be Doing

• Ensure all menu items are executed to brand and recipe standards
• Support menu implementation, updates, and special activations
• Supervise daily kitchen operations, ensuring consistency in food preparation, taste, and presentation
• Lead by example, maintaining calm, professional leadership in a high-expectation environment
• Assist with onboarding, scheduling support, and performance feedback
• Maintain cleaning schedules, temperature logs, and HACCP standards
• Assist with ordering, inventory management, and stock control
• Monitor waste, portioning, and cost efficiency
• Liaise with suppliers and report quality or delivery issues
• Monitoring kitchen equipment functionality, reporting maintenance issues, and coordinating repairs
• Daily/weekly prep planning aligned with forecasted covers and menu mix
• Ensuring allergen procedures are understood, followed, and clearly communicated to FOH
• Clear ownership for escalating food safety, quality, or staffing issues to the Café Manager
• Basic tracking/reporting of food cost variances and waste trends (not ownership, but reporting)
• Readiness for inspections and internal audits
• Addressing non-compliance on shift (within agreed authority)
  
  

• Bachelor’s degree in administration, accounting or hotel management.
• Culinary training or relevant certification is an advantage
• High attention to detail and quality control
• Strong organizational and time management skills
• Calm, solution-oriented approach in fast-paced environments
• Professional demeanor aligned with luxury brand standards
• Flexibility to work weekends, holidays, and varied shifts
  
  

• The chance to work in a fast-paced, innovative e-commerce environment.
• Opportunities for growth and development in the beauty industry.
• A supportive team culture that values creativity and excellence.