Key Account Manager - Modern Trade - UAE

Location

Dubai, AE

At Arla, we go beyond crafting some of the worlds most beloved dairy products; we create healthy, delicious experiences that make mornings worth waking up for and family dinners unforgettable. Our brands, including Puck®, Dano®, Lurpak®, and Castello®, are integral to modern life in over 100 countries worldwide. With 1,300 employees in the Middle East and Africa and 19,000 global team members, each person plays a crucial role in reinforcing our position as one of the largest dairy companies globally, supporting our 10 billion Euros turnover.

Are you ambitious, proactive, and self-driven with solid experience in Modern Trade? If so, seize this opportunity to advance your career with Arla Foods!

About The Role

• Develop and manage account activity plans to meet budgeted volumes and margin objectives, aligned with the overall BU Strategy.
• Achieve annual sales and P&L targets by developing and executing customer business plans.
• Lead and manage the implementation of commercial strategies with key account customers.
• Prepare, evaluate, and track sales budgets to ensure agreement counter performance is executed.
• Effectively manage allocated promotional budgets.
• Own the annual agreement negotiation process with key retailers.
• Develop customer strategies and annual business plans in line with the national sales strategy.
• Prepare negotiation scenarios and strategies, leading the negotiation process.
• Continuously analyze customer development, defining and maximizing business opportunities.
• Analyze available data to manage portfolios profitably and drive growth for Arla brands with each customer.
• Build effective annual promotion plans based on sound sales development and profitability analysis.
• Produce excellent conceptual selling decks and establish the brand as the category leader with key customers.
• Build strong inter-company networks and establish close cross-functional relationships.
• Manage indirect relationships with Area Sales Managers/Account Sales Managers and their teams, ensuring alignment with outlet objectives.
• Collaborate with the marketing department responsible for developing brand activities in outlets.
• Jointly develop winning customer category strategies and conceptual sales.
• Foster partnerships that position the company as a key supplier and engine for profitable growth.
• Ensure the company leads in customer relationship management.
• Continuously seek to understand customer needs better and respond with customized programs aligned with brand equity that are mutually beneficial.
  
  

• Minimum 5 years of FMCG sales experience, including 3 years in account management.
• Experience managing business development agreements.
• Strong negotiation skills.
• Expertise in understanding sales markets and trends.
• Strong analytical skills.
• Willingness to take calculated risks.
• UAE driving license.
• Proficiency in Microsoft Office applications.