Key Account Manager - Heavy Duty Trucks Al-Futtaim Automotive FAMCO

Job Requisition ID: 178269

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

This is an opportunity to join the launch and growth of a global heavy-duty truck brand in the United Arab Emirates. Recognized as one of the world's strongest truck manufacturers by sales volume, the brand is entering an exciting growth phase, offering ambitious sales professionals the opportunity to make a significant impact from the beginning.

We are looking for a Key Account Manager with proven experience selling heavy-duty trucks in the United Arab Emirates market. This is not a general automotive sales role. Success in this position requires a deep understanding of commercial vehicles, fleet customers, transport operators, and the competitive landscape of the heavy-duty truck industry.

The successful candidate will play a critical role in building the customer base, growing market share, and establishing the brand as a leading choice for fleet and transport customers across the United Arab Emirates.

What You Will Do

• Identify, develop, and win new business opportunities within the heavy-duty truck sector.
• Build strong relationships with fleet operators, logistics companies, transportation businesses, contractors, and key commercial customers.
• Achieve monthly, quarterly, and annual sales targets.
• Develop and maintain a healthy sales pipeline through active prospecting and customer engagement.
• Conduct regular customer visits to understand business requirements and identify sales opportunities.
• Present vehicle solutions, coordinate demonstrations, and support customer test drives.
• Manage the full sales cycle from prospecting and lead generation through quotation, negotiation, order placement, delivery, and payment collection.
• Protect profitability while delivering competitive commercial solutions.
• Maintain accurate customer records, sales forecasts, and pipeline updates within the Customer Relationship Management system.
• Support collections activities and follow up on outstanding payments when required.
• Gather market intelligence and competitor information to support business growth strategies.
  
  

Required Skills To Be Successful

• Strong heavy-duty truck sales experience within the United Arab Emirates market.
• Excellent business development and key account management capabilities.
• Strong understanding of commercial vehicle sales processes and fleet customer requirements.
• Proven ability to generate new business and achieve sales targets.
• Strong negotiation, presentation, and relationship-building skills.
• Commercially focused with the ability to balance customer needs and profitability.
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage multiple customer opportunities simultaneously.
  
  

About The Team

You will join Al-Futtaim Industrial Equipment and Commercial Vehicles, working as part of the Commercial Vehicles Sales team and reporting directly to the Sales Manager – Commercial Vehicles.

The team is responsible for growing the truck business, establishing a new brand presence in the market, and delivering a best-in-class customer experience through both sales and aftersales support. This is an exciting opportunity to contribute to a major growth journey within one of the region's leading automotive and equipment businesses.

What Equips You for the Role

• Proven experience selling heavy-duty trucks in the United Arab Emirates.
• Experience within a commercial vehicle dealership environment is highly preferred.
• Strong knowledge of heavy-duty trucks, fleet operations, transport businesses, and the United Arab Emirates truck market.
• Demonstrated track record of consistently achieving or exceeding sales targets.
• Experience managing fleet customers, transport companies, logistics operators, and contractors.
• Valid United Arab Emirates driving license.
• Bachelor's degree or equivalent professional experience.
  
  

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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