Key Account Executive 22N25

The role of a Key Account Executive is pivotal for the growth and maintenance of a company's base of key accounts, which include the most important clients whose contracts contribute significantly to the company's revenue. This position requires an individual who can strategically enhance relationships with these key clients, identify additional sales opportunities, and ensure their needs and expectations are met to foster loyalty and continued business. As a Key Account Executive, you will be responsible for understanding these key clients' business objectives, proactively identifying ways the company's services or products can address those needs, and facilitating the development of strong and long-lasting relationships. Your role will also involve the analysis of current market trends and the preparation of detailed reports to inform the company's strategic direction and support decision-making processes. Your success in this role will directly impact the focal company's growth trajectory and market presence.

Responsibilities

• Develop and maintain strong relationships with key accounts to ensure customer satisfaction.
• Identify opportunities to increase sales within assigned key accounts to meet targets.
• Collaborate with internal teams to customize services to better meet clients' needs.
• Manage all aspects of the client relationship, including negotiation and contract management.
• Analyze market trends to identify valuable areas for new client growth opportunities.
• Create and present detailed reports on account performance and strategies for improvement.
• Coordinate with marketing and product development teams to communicate client feedback.
• Ensure timely and successful delivery of our solutions tailored to clients' needs.
• Act as the lead point of contact for all matters specific to the assigned clients.
• Prepare and deliver presentations to clients on new products and services.
• Monitor clients' satisfaction and proactively address any concerns or issues.
• Regularly update the CRM system to record all client interactions and sales activity.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in a sales or account management role within the industry.
• Strong interpersonal and communication skills for effective client interactions.
• Ability to identify client needs and tailor solutions to meet those needs effectively.
• Excellent project management skills to handle multiple clients simultaneously.
• Proficiency in CRM software and Microsoft Office suite of applications.
• Strong analytical skills to interpret sales data and market trends effectively.