Job Description

The Role:


We are looking for a passionate and self-motivated professional to join our Partner Relations team. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities.


The main responsibilities of the position include:


  • Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximize lifetime value
  • Act as the main contact for Partners, fostering strong relationships through personalized support
  • Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
  • Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services
  • Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
  • Communicate ideas and suggestions for platform improvements to the Business Development teams
  • Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
  • Undertake any other relevant task as assigned


Main requirements:


  • Degree in any business-related field
  • Client handling experience in the financial services sector will be considered an advantage
  • Fluent Kazakh speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy
  • Valid work permit required


Benefit from:


  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities


The Hiring Experience: What Awaits You


  • Let’s Connect – Initial Interview with Talent Acquisition & Your Future Team
  • Speak Your Strength – Language Proficiency Check
  • Final Connection – Final Interview


Type of employment: Full time


Location: Dubai


Please visit our website https://tinyurl.com/4ze2ujn4 to submit your online application for this position.


All applications will be treated with strict confidentiality!


Job Details

Role Level: Associate Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.xm.com Job Function: Franchise & Channel Management
Company Industry/
Sector:
Other

What We Offer


About the Company

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