Junior Dealing Officer

Role Purpose

This role exists to support the day-to-day dealing and fund-switch activity within the operations team. The Junior Dealing Officer will take ownership of routine and lower-risk dealing tasks, allowing the Senior Dealing Officer to focus on oversight, complex cases, platform/provider relationships, and process improvement.

The role is hands-on, detail-driven, and suited to someone early in their career who wants to build a strong foundation in investment operations.

Key Responsibilities

Dealing & Fund Switch Support

• Prepare and process fund switches and dealing instructions across supported platforms
• Assist with rebalances, model portfolio allocations, and bulk switch activity
• Ensure instructions are accurate, complete, and aligned with internal checklists and controls
• Track and follow up on pending trades and outstanding provider actions
  
  
  

• Carry out pre-submission checks on dealing requests and supporting documentation
• Log and update deal status accurately in internal systems and trackers
• Escalate discrepancies, errors, or unclear instructions to the Senior Dealing Officer promptly
• Maintain clean audit trails and records for all activity
  
  
  

• Liaise with platforms and providers on straightforward dealing queries
• Work closely with administrators, advisers, and case progression teams to resolve issues
• Support responses to dealing-related queries from internal stakeholders
  
  
  

• Build platform knowledge across key providers and jurisdictions
• Develop an understanding of model portfolios, dealing cycles, and operational risk
• Gradually take on increased responsibility as competence and confidence grow
  
  
  

• Strong attention to detail and process discipline
• Comfortable working with numbers, instructions, and structured workflows
• Clear written and verbal communication
• Organised, reliable, and able to manage multiple tasks at once
• Willingness to learn and take feedback
  
  
  

• Previous experience in operations, administration, or financial services (not essential)
• Exposure to platforms, investments, or dealing processes
• Good Excel / systems confidence
  
  
  

• Calm under pressure and methodical in approach
• Proactive and comfortable asking questions when unsure
• Takes pride in accuracy and doing things properly
• Team-oriented and supportive by nature