Job Description Build Smart Systems. Automate Learning. Turn Data into Insight. We’re seeking a highly technical and innovative Learning Technology & AI Solutions Specialist to support and evolve a modern digital learning ecosystem. This role sits at the intersection of learning platforms, AI, automation, and data analytics, helping to improve how training is delivered, measured, and experienced across the network. You’ll work across LMS systems, microlearning platforms, automation workflows, and AI tools—building solutions that improve engagement, reduce manual effort, and deliver meaningful insights to the business. What You’ll Do
Manage and optimize learning platforms (LMS and Microlearning), including user accounts, course setup, campaigns, and troubleshooting
Design and build AI-enabled solutions such as learning assistants, Q&A bots, reporting summaries, and training insights tools
Develop automation workflows and scripts (Python, Power Automate, APIs) to streamline manual processes like provisioning, reporting, and campaign scheduling
Create engaging microlearning content, including quizzes, challenges, and scenario-based learning aligned to business goals
Build and maintain RAG workflows, LLM integrations, and AI agents (LangChain, LangGraph) connected to training knowledge sources
Maintain and enhance reporting tools, including Power BI dashboards and automated reporting applications (Streamlit / HTML)
Extract, clean, and analyze training data from LMS, microlearning platforms, and databases to identify trends and performance gaps
Automate and streamline recurring data processes such as reporting, reconciliation, and survey analysis
Support training measurement, including survey analysis, KPI tracking, and performance insights
Lead stakeholder communications, including dealer follow-ups, reporting support, and training guidance
Present insights, dashboards, and AI initiatives to leadership in a clear, business-focused way
Identify new opportunities to improve engagement, automation, and platform effectiveness
What Makes You a Great Fit
Experience working across learning platforms, data, or digital training environments
Strong skills in Python, Power BI, and Excel for data processing, reporting, and automation
Hands-on experience with Generative AI, LLMs, or AI tools applied to real business use cases
Familiarity with RAG, prompt engineering, or AI workflows (LangChain, vector databases, etc.)
Experience building automation solutions (scripts, APIs, Power Automate, or similar tools)
Strong analytical mindset—able to turn raw data into clear business insights
Comfortable working with both technical systems and non-technical stakeholders
Ability to manage multiple priorities and work independently in a fast-paced environment
Strong communication skills, including the ability to present technical concepts clearly
Background in training, learning operations, or digital content development is a plus
Why This Role Stands Out This is not a traditional L&D or data role—you’ll be building the systems that modernize how learning operates. From AI agents to automated reporting and personalized content, your work will directly shape how training scales, engages users, and drives performance.
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