Job Description

Responsibilities

  • Receive Airline flight schedules for operating flights and summarize the list of flights operating.
  • Ensure all Airline catering orders and other service requests for the flights operating have been correctly updated in ERP / VITE and communicated to internal departments.
  • Escalate to the Operations Assistant on shift any deviations or discrepancies with the Airline orders.
  • Validate new menus and schedules changes in the DFSM and escalate for corrections as required.
  • Ensure production and flight preparation reports are generated and distributed timely to all relevant areas.
  • Prepare catering quotations, generate invoices as well as track and monitor payments for cash customers.
  • Compile and charge all catering services rendered for credit customers.
  • Assist and support the Operations Assistant in daily operations as required.
  • Support the training for the new staff and OJT plans.
  • Ensure that all systems in use are working and report any issues to Assistant Operations Manager on shift.
  • Take stock of office stationery and other office supplies and ensure orders are placed in a timely manner

Qualifications

  • High school diploma or equivalent (certificate or diploma in Business Administration, Hospitality, Supply Chain or Catering is an advantage.
  • 2 years’ experience in an administrative or office support role (experience in catering, hospitality, or food services is a plus)
  • Ability to communicate effectively at all organizational levels.
  • Customer service skills in a high-pressure environment.
  • Achievement orientated and problem-solving capabilities.
  • Ability to develop highly effective working relationships with internal and external networks.
  • Ability to effectively and creatively challenge people, situations and current thinking.
  • Ability to work independently and handle confidential information with discretion.
  • Computer literacy (MS Word, Excel, Outlook or similar systems). Basic data entrt and reporting skills.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.emiratesflightcatering.com/ Job Function: Administrative Support
Company Industry/
Sector:
Other

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