Junior Account Manager - Arabic Speaking 27M26

We are seeking a dedicated and enthusiastic Junior Account Manager to join our team. This role is perfect for someone who is fluent in Arabic and has a keen interest in account management. As a Junior Account Manager, you will be responsible for managing and enhancing client relationships, ensuring their needs are met, and facilitating effective communication between the clients and our team. This position offers a fantastic opportunity to grow professionally in a dynamic work environment. You will work alongside experienced professionals who will help you develop your skills in client relations, negotiation, and account management. If you are passionate about customer service and are looking to make an impact, we invite you to apply.

Responsibilities

• Maintain strong and lasting relationships with Arabic-speaking clients.
• Assist in the preparation and presentation of client proposals.
• Identify new business opportunities within the existing client portfolio.
• Coordinate with internal teams to deliver solutions that meet client expectations.
• Monitor client account activity to ensure consistent service and satisfaction.
• Resolve client issues and disputes in a timely and effective manner.
• Keep updated records of client communications and transactions.
• Conduct regular meetings and presentations to update clients on service offerings.
• Provide feedback to management for process improvements and client retention strategies.
• Support the account management team in administrative tasks and client follow-ups.
• Analyze market trends and competitor activities to inform client strategies.
• Ensure compliance with company guidelines and industry regulations.

Requirements

• Fluency in Arabic, both spoken and written, is required.
• Bachelor's degree in Business Administration, Marketing, or related field is preferred.
• Strong communication and interpersonal skills are essential for this role.
• Proven ability to handle multiple clients and projects simultaneously.
• Experience in account management or customer service is an advantage.
• Proficiency with CRM software and Microsoft Office Suite is expected.
• Ability to work collaboratively within a team and across departments.
• Strong problem-solving skills and a proactive attitude towards challenges.