Junior Account Manager - Arabic Speaking (225-721)

Are you an Arabic-speaking professional seeking an exciting opportunity in the world of account management? We are looking for a dynamic Junior Account Manager who will be responsible for overseeing client accounts, ensuring their satisfaction, and driving growth within our organization. As a Junior Account Manager, you will serve as the primary point of contact for our Arabic-speaking clientele, helping to build long-lasting relationships and manage customer queries and concerns effectively. This role is perfect for someone who is passionate about customer service, has a knack for problem-solving, and is eager to grow within a company. You will work closely with senior account managers, gain valuable insights into account management strategies, and contribute to team success. If you have a keen interest in forging strong client partnerships and thrive in a fast-paced, multicultural environment, this position is tailored for you.

Responsibilities

• Manage and maintain strong relationships with existing Arabic-speaking client accounts.
• Act as the main point of contact for client queries and concerns in Arabic.
• Collaborate with senior account managers to devise growth strategies for key accounts.
• Prepare and deliver account management reports to senior staff and clients.
• Conduct market research to identify new opportunities for client engagement.
• Assist in the development and presentation of marketing proposals to clients.
• Monitor and track client satisfaction and provide feedback to management.
• Ensure client communications are timely, accurate, and consistent across all platforms.
• Resolve client issues promptly while maintaining high levels of client satisfaction.
• Coordinate with cross-functional teams to ensure smooth delivery of services.
• Provide training or support to clients regarding products and services as needed.
• Assist in contract renewals and negotiate terms in accordance with company policies.

Requirements

• Fluency in Arabic and English is mandatory for effective client communication.
• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Previous experience in account management or customer service is advantageous.
• Strong communication and interpersonal skills to maintain client relationships.
• Ability to manage multiple accounts and projects simultaneously under tight deadlines.
• Problem-solving skills with the ability to think creatively and strategically.
• Proficient in using Microsoft Office Suite and customer relationship management software.