Junior Account Manager - Arabic Speaking 07D25

Our company is seeking a motivated and detail-oriented Junior Account Manager who speaks Arabic to join our dynamic team. This entry-level role is an excellent opportunity for someone looking to grow their career within a supportive environment. As a Junior Account Manager, you will be responsible for assisting in the management and growth of client accounts, with a specific focus on our Arabic-speaking markets. The ideal candidate will have a passion for customer service, excellent communication skills, and a proactive approach to problem-solving. You will play a pivotal role in maintaining client satisfaction and contributing to the achievement of company objectives. Your ability to work well under pressure and in a collaborative team setting will be key to your success in this position.

Responsibilities

• Assist in managing and maintaining strong relationships with assigned client accounts.
• Work closely with senior account managers to monitor client feedback and satisfaction levels.
• Develop a deep understanding of clients’ needs and recommend solutions accordingly.
• Prepare and present regular reports on account progress and areas for improvement.
• Coordinate with various departments to ensure client requests are handled efficiently.
• Identify opportunities to upsell services to existing clients, enhancing account growth.
• Monitor the performance of client accounts and manage any issues as they arise.
• Respond to client inquiries promptly and maintain a high level of customer service.
• Participate in client meetings, offering insights and recommendations to enhance satisfaction.
• Maintain updated and accurate records of all client interactions and transactions.
• Support the development and implementation of marketing campaigns tailored to clients.
• Assist in the training and orientation of new team members as needed.

Requirements

• Native or fluent Arabic speaker with excellent English communication skills.
• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Previous experience in account management or related customer service roles beneficial.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to work in a fast-paced environment and navigate challenges effectively.
• Team player with a positive attitude and strong problem-solving skills.