Job Description

🖥️ Job Summary:

We are seeking a detail-oriented and tech-savvy IT Support / Assistant who is highly proficient in Microsoft Office, especially Excel, to support our daily IT operations and office productivity tasks.

The ideal candidate will assist with basic IT troubleshooting, software support, and documentation using Excel and other MS Office tools.


📋 Key Responsibilities:

Provide first-level IT support to staff (basic hardware, software, and network issues)

Prepare and manage reports, trackers, and documentation using MS Excel

Maintain and update records, files, and digital documentation in MS Word and Excel

Troubleshoot MS Office-related issues and assist staff in using Office tools efficiently

Support software installation and configuration tasks

Assist in maintaining inventory records of IT equipment

Coordinate with external IT service providers if needed

Perform other IT or admin-related tasks as assigned


✅ Requirements:

Proficiency in Microsoft Office, especially Excel (formulas, formatting, data entry, filtering, pivot tables, etc.)

Basic knowledge of IT systems, troubleshooting, and software installation

Diploma or Bachelor's degree in IT, Computer Science, or a related field (preferred)

Strong communication and problem-solving skills

Ability to work independently and manage multiple tasks

Previous experience in an IT support or admin role is an advantage

With minimun experienced of 1-3 years with the same field.


⭐ Preferred Skills (Optional but a Plus):

Experience with Google Workspace (Docs, Sheets, Drive)

Knowledge of basic networking and system administration

Familiarity with office printers, scanners, and email setup


🎁 Benefits:

Competitive salary

Professional development opportunities

Friendly and supportive work environment

Company Visa

Health Insurance from company


OFFER RANGE 

-SALARY 4,000aed to 5,000aed



Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: RAILWAY.com Job Function: Information Technology (IT)
Company Industry/
Sector:
Logistics & Supply Chain

What We Offer

  • Health Insurance
  • Visa
  • Transport/Commuting Allowance
  • Housing Allowance
  • Bonus

About the Company

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