IT Support Specialist
Team Safety Consultants LLC
United Arab Emirates
2nd August 2025
2508-8071-2
Job Description
Location :
Algarhud - Dubai - United Arab Emirates
Job Type
Full Time
Workspace
Office
About The Role
We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.
To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment. Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.
Requirements & Skills
A bachelors degree in computer science, information technology, or similar.
3-5 years of experience as an IT support specialist.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Proficiency in IT helpdesk software, such as Freshservice and SysAid.
Experience in documenting processes and monitoring performance metrics.
Advanced knowledge of database maintenance and system security.
Ability to keep up with technical innovation and trends in IT support.
Exceptional interpersonal and communication skills.
Responsibilities
Consulting with IT managers and other departments as required.
Providing IT assistance to staff and customers.
Training end-users on hardware functionality and software programs.
Resolving logged errors in a timely manner.
Monitoring hardware, software, and system performance metrics.
Updating computer software. as well as upgrading hardware and systems.
Maintaining databases and ensuring system security.
Documenting processes and performing diagnostic tests.
Keeping track of technological advancements and trends in IT support.
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Team Safety Consultants
©2025 by Team Safety Consultants.
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | www.tsc-uae.ae | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
Public Safety | ||
What We Offer
About the Company
We are a leading independent third-party inspection, training, ISO certification, incident investigation, and personnel certification company. Since our establishment in the United Arab Emirates in 1997, we have expanded our operations throughout the GCC, Sudan, Jordan, and globally. Our goal is to assist commercial and industrial clients with protecting their employees, operations, and assets.Our continuous commitment to fairness and independence sets us apart. Unlike other organizations, we have no links to insurance-related businesses, ensuring that there are no conflicts of interest. We prioritize our clients' safety and well-being, by providing excellence in all aspects of our services.
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