IT Support Engineer

Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our technology team in Dubai. This role is ideal for an IT professional who is passionate about troubleshooting technical issues, maintaining IT infrastructure, and providing reliable support to ensure uninterrupted business operations. The successful candidate will play a key role in supporting employees and maintaining secure and efficient technology systems.

Key Responsibilities

• Install, configure, and maintain desktop computers, laptops, printers, and peripheral devices.
• Provide technical support for hardware, software, operating systems, and network-related issues.
• Diagnose and resolve IT problems promptly to minimize operational downtime.
• Monitor and maintain network performance, security, and system reliability.
• Manage user accounts, email systems, passwords, and access permissions.
• Perform regular software updates, data backups, and preventive maintenance.
• Maintain IT asset inventories, licenses, and technical documentation.
• Coordinate with external vendors for equipment maintenance and technical support when required.
• Ensure compliance with company IT policies and cybersecurity best practices.
  
  

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2–5 years of experience in IT support, desktop support, or system administration.
• Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.
• Familiarity with cybersecurity principles, antivirus software, cloud services, and backup solutions.
• Experience with network devices, printers, and office IT infrastructure.
• Excellent analytical, troubleshooting, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
  
  

Skills & Competencies

• Technical troubleshooting and diagnostic expertise
• Strong knowledge of IT infrastructure and networking
• Excellent communication and customer service skills
• Time management and multitasking abilities
• Attention to detail and commitment to service excellence
  
  

Why Join Noorka Logistics?

At Noorka Logistics, technology is essential for delivering efficient logistics solutions and exceptional customer service. This IT Support Engineer position in Dubai offers an excellent opportunity to enhance your technical expertise, work with a dynamic team, and build a rewarding career within a fast-growing logistics organization.

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