IT Program Manager – Business Applications 13N25

An IT Program Manager specializing in Business Applications plays a pivotal role in overseeing the strategic planning, execution, and successful delivery of application-related projects within an organization. The primary goal of this position is to ensure that business applications align with the company’s objectives and operate smoothly to support everyday business functions. This role necessitates a strong blend of project management skills, IT acumen, and business insight to guide cross-functional teams in implementing technology solutions that drive efficiency and innovation. Working closely with stakeholders, the IT Program Manager must navigate the complexities of technological integration and project timelines while maintaining budgetary constraints. This dynamic role is suited for a detail-oriented professional with excellent communication skills and a passion for leading IT initiatives that enhance business performance.

Responsibilities

• Lead the planning and execution of business application projects from start to finish.
• Coordinate with cross-functional teams to deliver projects on-time and within scope.
• Develop project plans, budgets, and timelines, and track their progress regularly.
• Identify potential risks and develop mitigation strategies to avoid project delays.
• Act as the primary liaison between business units and IT to align strategies.
• Monitor and report on project progress to stakeholders and senior management.
• Conduct post-implementation evaluations to ensure applications meet business needs.
• Optimize application performance through continuous system monitoring and improvements.
• Facilitate stakeholder workshops to gather requirements and refine project objectives.
• Manage vendor relationships and ensure compliance with contractual terms.
• Lead project teams in adhering to best practices and IT governance frameworks.
• Coordinate with IT support teams to ensure timely resolution of application issues.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, or related field.
• At least five years of experience in IT program or project management roles.
• Proficiency with project management software and enterprise application systems.
• Strong analytical skills and ability to solve complex problems efficiently.
• Excellent verbal and written communication skills to interact with stakeholders.
• Proven track record of delivering projects on time and within budget constraints.
• Experience with agile methodologies and IT Service Management (ITSM) principles.
• Ability to lead and motivate diverse teams towards common project goals.