IT Coordinator 18D25

An IT Coordinator is a vital member of a company’s IT department who ensures the efficient operation of technology infrastructure across various departments. Tasked with coordinating IT projects, managing the technical support team, and streamlining IT operations, the IT Coordinator plays an essential role in aligning technical solutions with the company's goals. They work closely with technical staff and end-users to ensure systems are implemented effectively and downtime is minimized. The position requires exceptional problem-solving abilities, organizational skills, and a comprehensive understanding of multiple IT systems. An IT Coordinator also acts as a liaison between the IT department and other business units to help facilitate smooth project execution and promote the effective use of technology across the organization.

Responsibilities

• Coordinate IT activities to ensure data availability and network services with minimal downtime.
• Act as a liaison between the IT department and other business units on technical issues.
• Oversee IT-related projects, ensuring they are completed on time and within budget.
• Recommend and implement system improvements for enhanced performance and productivity.
• Monitor and maintain the security and integrity of company data and IT systems.
• Manage IT helpdesk staff, ensuring support needs are addressed promptly and effectively.
• Conduct training sessions to optimize employee productivity through enhanced technology use.
• Track and report on IT performance metrics and areas for improvement regularly.
• Collaborate with vendors and service providers to procure and manage IT resources.
• Develop and implement IT policies and best practice guides for the organization.
• Assess technology needs and make recommendations on hardware and software purchases.
• Provide expert troubleshooting support for complex technical problems within the organization.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Coordinator or similar role in a corporate environment.
• Strong knowledge of IT systems, including networks, hardware, and software.
• Excellent organizational and coordination abilities and strong problem-solving skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Demonstrated ability to work effectively with cross-functional teams.
• Outstanding communication skills to liaise with technical and non-technical personnel.