Intern - Learning And Development

Mandarin Oriental Downtown, Dubai is looking for an Intern to join our Learning & Development team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the citys heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubais skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About The Job

Based at the Mandarin Oriental Downtown, Dubai within the Learning & Development Department in Dubai, the Intern is responsible to coordinate and support the development and delivery of effective learning and development programmes and initiatives, support quality assurance activities, uphold and promote our company’s values and standards. L&D Intern reports to the Director of Learning & Development.

As an L&D Intern, you will be responsible for the following duties:

• Coordinate, schedule, and communicate all learning and development activities.
• Maintain accurate records, reports, training materials, and filing systems.
• Promote a strong learning culture and ensure notice boards/screens are always updated.
• Keep the L&D office and learning spaces organized, clean, and well‑stocked with required stationery.
• Support monthly Department Trainers meetings, including taking and distributing minutes.
• Handle administrative tasks such as scanning, filing, and maintaining documentation accurately.
  
  

• Coordinate, schedule, and communicate all learning and development activities.
• Maintain accurate records, reports, training materials, and filing systems.
• Promote a strong learning culture and ensure notice boards/screens are always updated.
• Keep the L&D office and learning spaces organized, clean, and well‑stocked with required stationery.
• Support monthly Department Trainers meetings, including taking and distributing minutes.
• Handle administrative tasks such as scanning, filing, and maintaining documentation accurately.
  
  

• Demonstrates learning agility, creativity, and a drive for continuous improvement.
• Detail‑oriented, able to multitask effectively, and consistently meet deadlines.
• Collaborates well with colleagues and stakeholders, building positive, trusting relationships.
• Strong analytical, problem‑solving, communication, and interpersonal skills.
• Adaptable and composed when shifting between diverse tasks and responsibilities, with a commitment to a minimum one-year tenure.
• Proficient in LMS, Excel, Word, PowerPoint, and Publisher.
  
  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.