Insurance Coordinator (225-915)

The Insurance Coordinator is a crucial role within the realm of healthcare and insurance management, where precision, efficiency, and an in-depth understanding of insurance policies and procedures are essential. As an Insurance Coordinator, you will serve as a pivotal point of contact for patients, healthcare providers, and insurance companies, ensuring seamless communication and accurate documentation of insurance claims and patient information. You will be responsible for handling insurance verifications, processing claims, and providing necessary administrative support to ensure all insurance-related activities are conducted smoothly and efficiently. Our organization values professionalism, customer service excellence, and keen attention to detail, making the Insurance Coordinator position not only rewarding but also essential to the ongoing improvement of our services. Applicants should be comfortable with multitasking, have a solid grasp of insurance policies, and possess excellent communication and problem-solving skills.

Responsibilities

• Coordinate and verify insurance information for all new and existing patients.
• Process insurance claims accurately and promptly to ensure timely reimbursement.
• Maintain up-to-date records of patient insurance information in the database.
• Assist patients with inquiries regarding their insurance coverage and benefits.
• Work closely with healthcare providers to resolve insurance-related issues or queries.
• Monitor patient accounts for incoming payments and follow up on unpaid claims.
• Prepare and submit appeals to insurance companies for denied claims as necessary.
• Communicate effectively with insurance companies to negotiate and resolve claim discrepancies.
• Ensure compliance with all federal, state, and local regulations related to insurance processing.
• Provide administrative support for day-to-day operations within the insurance department.
• Stay informed about changes and updates in insurance policies and procedures.
• Conduct regular audits of insurance claims to ensure accuracy and completeness.

Requirements

• Bachelor’s degree in business administration, healthcare management, or related field.
• Minimum of two years’ experience in insurance coordination or healthcare administration.
• Strong knowledge of insurance policies, billing procedures, and medical terminology.
• Excellent communication skills for effective interaction with patients and insurers.
• Proficiency in using insurance billing software and Microsoft Office Suite.
• Keen attention to detail to ensure accuracy in all insurance documentation.
• Ability to manage multiple tasks efficiently in a fast-paced environment.