Inside Sales Coordinator (225-922)

The Inside Sales Coordinator plays a crucial role in a company's sales operations by managing and optimizing interactions with existing and potential customers. This position involves both sales and administrative duties, making it a pivotal connector between sales representatives and customers. The ideal candidate will possess excellent communication and organizational skills, as well as the ability to effectively prioritize tasks in a fast-paced environment. This role requires close collaboration with various departments to ensure the smooth operation of sales activities. As an Inside Sales Coordinator, you will be responsible for handling customer inquiries, managing orders, maintaining accurate records, and supporting the sales team to drive revenue growth. Your efforts will directly contribute to customer satisfaction and the achievement of company sales goals.

Responsibilities

• Manage and process customer orders accurately and in a timely manner.
• Coordinate with the sales team to develop and implement sales strategies.
• Respond to customer inquiries and provide appropriate solutions and alternatives.
• Collaborate with internal departments to ensure the delivery of products on schedule.
• Maintain and update customer records with current information and status updates.
• Assist in preparing sales reports and analyzing sales data for trends and insights.
• Support the sales team by scheduling appointments and meetings with clients.
• Monitor and track sales targets, ensuring all metrics are met and exceeded.
• Develop and maintain strong relationships with clients to enhance customer loyalty.
• Identify and communicate sales opportunities to the sales team for further action.
• Participate in sales meetings and provide input on market trends and challenges.
• Ensure compliance with company policies and industry regulations at all times.

Requirements

• Bachelor's degree in Business Administration, Sales, or a related field preferred.
• Minimum of 2 years experience in a sales coordinator or similar role required.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, is essential.
• Strong communication skills, both written and oral, are necessary for success.
• Ability to multitask and prioritize work in a fast-paced environment is crucial.
• Familiarity with Customer Relationship Management (CRM) software experience is beneficial.
• Proven ability to work collaboratively within a team to achieve organizational goals.