HRIS Manager

Job description:

HRIS Manager

Location: Dubai, UAE

About Helios Towers

Helios Towers is a leading independent telecoms infrastructure company with one of the most extensive tower portfolios across Africa and the Middle East. We build, acquire, lease-up and operate telecommunications towers that enable Mobile Network Operators to deliver mobile connectivity more quickly, reliably, and cost-effectively, while reducing environmental impact.

Operating across nine high-growth markets, our purpose-driven strategy is underpinned by our values of integrity, partnership, and excellence, supporting sustainable development and digital inclusion in the regions we serve.

Role Overview

Reporting to the Group Head of Reward & People Operations, as  HRIS Manager, you will own the strategy, governance, and ongoing evolution of the Group’s HR technology landscape, currently centred on SAP SuccessFactors. The role acts as the central HRIS subject matter expert, partnering closely with Group IT and external HRIS providers, while enabling in-country HR teams to operate efficiently and consistently.

In addition, the role is responsible for delivering high-quality People analytics and workforce reporting, supporting leadership decision-making across the Group.

Key Responsibilities

As HRIS Manager, you will be responsible for:

• Defining and delivering the HRIS roadmap aligned to Group People strategy and operating company requirements, balancing system enhancement, stability, and compliance.
• Establishing and maintaining HRIS configuration standards, naming conventions, documentation, and governance across core modules including Employee Central, Compensation, Performance, and Recruiting.
• Translating business requirements into scalable HRIS solutions, owning system design, configuration, end-to-end testing, and deployment.
• Acting as the primary liaison with Group IT and external HRIS partners on integrations, security roles, release management, upgrades, and issue resolution.
• Providing functional HRIS support and enablement to in-country HR teams, including training materials, user guidance, and adoption initiatives.
• Leading HRIS configuration and delivery for annual compensation, bonus, and performance management cycles in line with the Group calendar.
• Owning the People data model and delivering executive-level dashboards, workforce analytics, and standardised reporting across operating companies.
• Ensuring data quality, security, and compliance through defined KPIs, access reviews, and adherence to applicable data protection laws.

Requirements for the Role

To succeed in this role, you will have:

• A minimum of 7 years’ experience in HR Technology or HRIS roles within multinational organisations.
• Hands-on configuration expertise in SAP SuccessFactors, including ownership of compensation and performance cycles.
• Strong understanding of HRIS integrations, role-based access controls, and change governance aligned with ITIL principles.
• Advanced analytics capability, with experience using tools such as SQL, Power BI, or Tableau to produce executive-grade dashboards.
• Proven experience delivering structured system documentation, testing, and release processes.
• Strong stakeholder management skills, with the ability to partner effectively with HR, IT, Finance, Legal, and external vendors.
• A high level of integrity and discretion when handling sensitive people data, with knowledge of data protection obligations.

Desired Skills and Experience

• Experience supporting HR teams across Africa and/or the Middle East.
• Familiarity with payroll interfaces and multi-country HR environments.
• CIPD or HR technology certifications.
• Knowledge of telecommunications or infrastructure sectors.
• Product mindset with a focus on user experience, governance, and scalability.
• Structured, detail-oriented approach to system delivery and change management.
• Strong communication and enablement capability, with a focus on adoption and data stewardship.
• Analytical, data-driven decision-making approach.

Benefits

• Competitive basic salary
• Discretionary bonus
• Medical insurance
• Life insurance

Helios Towers is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If you are applying for a position in South Africa, Employment Equity targets may apply when we consider your application.