Housekeeping Team Leader - Dubai Barsha Heights
Talentmate
United Arab Emirates
12th October 2026
2610-2250-168
Job Description
Are you seeking an opportunity to work with Premier Inn Hotels Middle East. Want to develop your career with a known brand who puts
its people first? This might be the role for you!
Our Housekeeping Team Leaders are at the front line when delivering an outstanding product to the guest. Not only do you support to lead, motivate and train our housekeeping team, you are also responsible for releasing rooms to meet the standards required. Often you will interact with the guest, managing expectations in an friendly and down to earth manner taking great pride and attention towards creating a service that our guests love.
What will I be doing?
- Leads by example to develop strong
guest relationships with repeat or long stay guests, encouraging guests to
complete hotel reviews and increase name mentions.
- Responsible for all first level
escalations and to make decisions in line with the role scope or escalates
accordingly.
- Ensures the safety of all guests and
manages emergency responses as required in line with company policies and
procedures.
- Ensures team compliance on delivery of
all housekeeping policies, procedures, & standards
- Ensures room cleanliness and hygiene,
chemical handling and PPE practices are followed by the team
- Completes daily inspections for
trolleys, guest rooms, storage, public areas, back offices and laundry.
- Ensures lost and found items are
appropriately reported and recorded
- Ensures any safety hazards or
violations are appropriately managed
- Completing reports and filing
appropriately
- Ensures maintenance issues raised are
completed appropriate
- Reviews and manage stock levels
- Preparation of room allocations,
shifts and daily, weekly and monthly reports
- Action cleaning programs with the HKM,
OM and Team
- Immediately raises inconsistencies in
procedures, practices or systems to the HKM for reviews into training
- Conducts 10@10, shift briefings &
shift handovers.
- Monitors & ensures individual
& team KPI’s, objectives, development plans or training requirements are
delivered or completed
- Provides coaching, training &
development to the team in line with objectives on a daily basis & through
1:1 meetings.
- Supports the Housekeeping Manager with
feedback in relation to the team’s performance reviews and development
potential of team members for succession.
- Adheres to & ensures the safety of
the team, managing emergency response as required in line with company policies
and procedures.
Requirements
- Training, coaching & feedback
- Delegation
- Conflict management & problem-solving
- Communication skills
- Performs under pressure
- Fostering a Team Environment
- Ability to multi-task
- Planning & organizing skills
- Attention to detail
- Time management
Experience
- You will be likely to have minimum of 1year experience leading a reception team of a branded hotel.
- Computer Literate – Microsoft Office
- Operations Systems - Opera
- Hygiene and safety experience
Benefits
Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas then we will support you to do this.
At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.
We want Premier Inn to be a place where people’s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a ‘promote from within’ culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.
If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "Im interested" button and join the team!
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | http://www.premierinn.ae | Job Function: | Management |
| Company Industry/ Sector: |
Hospitality | ||
What We Offer
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