Housekeeping Supervisor

Company Description

Sofitel Dubai Downtown

French luxury and local cuisine in the world's most exciting city

Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.

Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. Its 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.

Job Description

• To offer assistance, supervise the housekeeping operations ensuring that the hotel standards and procedures are fully known and followed and supervise that all designated rooms are prepared as per standards and according to guest requests and needs
• Ensures Housekeeping Heartists are familiar with in house facilities for the purpose of assisting guests and to ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.
• Ensure a close co-ordination with the Front Office, Engineering, Food and Beverage, Security as well as the Guest Relation regarding usual and unusual guest requests
• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary and set performance targets for all Heartists, constantly monitor and increase productivity and as well helps Heartist improve their skills and provides support for career development
  
  

• Diploma or degree in vocational hospitality or Room Division and /or significant experience in a similar role
• 2 to 5 years' experience, depending on education and career background
• Competent user of desktop applications and hotel applications
• Languages: fluent in English.