Housekeeping Supervisor
Towers Rotana
United Arab Emirates
10th June 2025
2506-2686-13
Job Description
Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as-
- Prepare Housekeeping Attendants job assignments
- Issue keys and supplies to Housekeeping Attendants
- Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
- Attend daily meetings and receive special instructions
- Receive check-outs before reporting them as vacant
- Receive special requests from guests and carry them out
- Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
- Fill out report and hand over found articles to the lost and found department
- Supervise cleaning of guest rooms, corridors and stairwells
- Train and assist Housekeeping Attendants and advise Superior about performance
- Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
Education, Qualifications & Experiences
You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
| Role Level: | Associate | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | https://www.rotana.com | Job Function: | Hospitality & Guest Services |
| Company Industry/ Sector: |
Hospitality | ||
What We Offer
About the Company
Situated on Dubai’s prestigious Sheikh Zayed Road, near the heart of the city’s bustling Downtown district and adjacent to the Financial Centre Metro Station, Towers Rotana leisure hotel offers comfort, wellness, and convenience in an enviable location. Major landmarks, districts and attractions are just a short ride by metro, whether you want to explore the iconic Burj Khalifa and Dubai Mall in Downtown Dubai or want to go to the Dubai World Trade Centre and Dubai International Airport. With stunning city and Arabian Gulf views paired with Dubai’s famous beaches being just a stones throw away, our leisure hotel is an urban haven that makes the most of this exciting global destination.Choose from 374 elegantly-furnished rooms, suites and hotel apartments. From short business trips to longer leisure breaks, our wide range of perfectly designed accommodation features modern furnishings and facilities that cater to guests’ specific needs.A dining destination in its own right, Towers Rotana plays host to an award-winning selection of dining restaurants near Downtown Dubai. Visit the fusion cuisine restaurant, Teatro or have a refreshing drink in our traditional British Pub at Long’s Bar. Flavours on Two is an all-day-dining buffet restaurant featuring international cuisines, or there is our European-style lobby café, Wraps and our relaxed pool bar, Aquarius.For business meetings with a difference, choose from 8 functional and flexible meeting rooms with a host of modern amenities. When you have finished for the day, head to the rooftop floor to discover Bodylines Fitness & Wellness Club and make the most of the hotel gym, outdoor rooftop swimming pool with sun terrace, Jacuzzi, fully-equipped leisure centre, steam and sauna rooms. All of which boast inspiring Jumeirah coastline views.
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