Housekeeping Coordinator 23N25

The Housekeeping Coordinator plays a vital role in the cleanliness and maintenance standards of an establishment. As a pivotal link between the housekeeping staff and management, this position ensures that all housekeeping operations run smoothly and efficiently. The Housekeeping Coordinator is responsible for scheduling staff, managing inventories of supplies, and ensuring that all areas meet the prescribed standards of cleanliness and safety. This role demands excellent organizational skills, an eye for detail, and the ability to communicate effectively with both the housekeeping team and management. By enabling a clean and welcoming environment, the Housekeeping Coordinator helps provide guests with a pleasant and satisfactory experience.

Responsibilities

• Schedule and assign duties to housekeeping staff for efficient operations.
• Conduct regular inspections of rooms and public areas for quality control.
• Maintain accurate inventory records for linens, cleaning supplies, and equipment.
• Coordinate with other departments to ensure smooth and timely room service.
• Assist in the recruitment and training of new housekeeping staff members.
• Ensure compliance with health and safety regulations and company policies.
• Address and resolve guest complaints and specific cleaning requests promptly.
• Prepare and process housekeeping reports and documentation as needed.
• Facilitate communication between housekeeping staff and management regularly.
• Monitor housekeeping budget and manage costs effectively to maximize efficiency.
• Implement continuous improvement strategies to enhance housekeeping operations.
• Ensure housekeeping equipment is properly maintained and in good working order.

Requirements

• Proven experience in housekeeping or hospitality management is preferred.
• Strong organizational skills and the ability to multitask effectively.
• Excellent communication skills, both written and verbal required.
• Attention to detail and high standards for cleanliness and orderliness.
• Ability to handle stressful situations and resolve issues efficiently.
• Proficiency with housekeeping management software and MS Office Suite.
• Availability to work flexible hours, including weekends and holidays as needed.
• High school diploma or equivalent; further education in hospitality is a plus.