Housekeeping Coordinator (225-711)

The Housekeeping Coordinator plays a pivotal role in ensuring the cleanliness and organization of facilities. This position serves as a bridge between management and housekeeping staff, ensuring that operational goals related to cleanliness and maintenance are met consistently. A Housekeeping Coordinator must possess excellent organizational skills, attention to detail, and the ability to manage multiple tasks effectively. They are responsible for coordinating schedules, responding to service requests, and maintaining an efficient workflow within the housekeeping department. With a focus on high standards of cleanliness, the coordinator ensures a clean, safe, and welcoming environment for both guests and staff, enhancing the overall experience at the facility.

Responsibilities

• Coordinate daily housekeeping activities and schedule staff shifts efficiently.
• Ensure all housekeeping tasks are completed to the highest standards of cleanliness.
• Respond to special cleaning requests and emergency housekeeping needs promptly.
• Monitor inventory levels and order necessary supplies to maintain stock adequately.
• Conduct regular inspections of rooms and facilities to ensure compliance with cleanliness standards.
• Train new housekeeping staff on cleaning protocols and safety procedures.
• Develop and implement effective cleaning schedules that minimize guest disruption.
• Handle guest complaints and issues related to housekeeping services professionally.
• Coordinate with maintenance teams to report and follow up on repairs.
• Maintain accurate records of cleaning activities and staff performance evaluations.
• Ensure compliance with health and safety regulations within the housekeeping department.
• Assist in developing and implementing cost-effective housekeeping strategies.

Requirements

• Proven experience in a housekeeping role or a similar position in a hospitality environment.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Excellent communication skills to liaise between management and housekeeping staff.
• Basic computer skills to manage schedules and track inventory levels.
• Knowledge of cleaning products and procedures to ensure effective training.
• Ability to work flexible hours, including weekends and holidays as required.
• High school diploma or equivalent education level is necessary.