Housekeeping Coordinator (225-1001)

The role of a Housekeeping Coordinator is pivotal in ensuring the seamless operation and administrative support for the housekeeping department within an organization or hospitality setting. This individual collaborates closely with the housekeeping team to maintain high standards of cleanliness, comfort, and orderliness, directly impacting guest satisfaction and overall operational efficiency. Emphasizing strong organizational and communication skills, the Housekeeping Coordinator manages schedules, tracks inventory, and coordinates with other departments to deliver top-notch service. The ideal candidate is proactive, detail-oriented, and possesses a keen ability to manage multiple tasks concurrently while prioritizing the needs of the housekeeping team and guests alike.

Responsibilities

• Organize and prepare daily schedules for the housekeeping staff for efficient workflow.
• Maintain accurate records of room status updates and housekeeping requests.
• Coordinate with maintenance to address any repair and maintenance needs promptly.
• Monitor inventory levels and order housekeeping supplies to ensure stock availability.
• Assist in training new housekeeping staff on daily operations and safety procedures.
• Handle guest requests and complaints professionally, resolving issues quickly and effectively.
• Ensure compliance with sanitation, company policies, and health and safety regulations.
• Conduct inspections to ensure the highest standards of cleanliness in all guest rooms and public areas.
• Collaborate with the front desk to update room availability and special guest requests.
• Prepare regular reports and presentations on housekeeping performance and operational needs.
• Act as a liaison between housekeeping and other departments for improved communication.
• Support the housekeeping team during busy periods to maintain customer satisfaction.

Requirements

• High school diploma or equivalent; further education is a plus.
• Proven experience in housekeeping or a related field is required.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills for effective collaboration.
• Familiarity with housekeeping procedures and equipment, including safety and best practices.
• Proficient in using computers and software for scheduling and inventory management.
• Ability to work flexible hours, including weekends and holidays, as needed.