Housekeeping Coordinator 16J25

A Housekeeping Coordinator plays a crucial role in ensuring that the cleanliness and aesthetic upkeep of a facility or hospitality establishment is meticulously maintained. As the linchpin of the housekeeping team, this position requires an individual who is highly organized, possesses strong communication skills, and is adept at coordinating schedules and tasks to facilitate seamless operations. The Housekeeping Coordinator acts as a liaison between housekeeping staff and management, ensuring that guests' expectations are met and standards are upheld. This role is pivotal in maintaining the reputation of the establishment, ensuring repeat business and guest satisfaction. An individual in this role must be detail-oriented, proactive in problem-solving, and capable of managing multiple tasks efficiently within a fast-paced environment.

Responsibilities

• Coordinate daily housekeeping operations and maintain high standards of cleanliness.
• Schedule and supervise housekeeping staff to ensure optimal coverage at all times.
• Facilitate communication between housekeeping team and management for efficient operations.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to standards.
• Manage inventory, request supplies, and ensure all equipment is in good condition.
• Assist in creating training programs for new housekeeping staff to maintain consistency.
• Address guest inquiries and complaints promptly, offering solutions to enhance satisfaction.
• Compile and update reports on housekeeping activities and present them to management.
• Develop and implement plans for improving housekeeping efficiency and service levels.
• Ensure compliance with health and safety standards in all housekeeping operations.
• Maintain updated documentation and records related to housekeeping tasks and personnel.
• Coordinate with other departments to accommodate special requests and requirements.

Requirements

• Proven experience in a housekeeping position within a hotel or similar establishment.
• Strong organizational skills with the ability to manage multiple priorities efficiently.
• Excellent communication and interpersonal skills for effective team management.
• Ability to work flexible hours, including weekends and holidays as needed.
• Detail-oriented mindset with the ability to uphold high cleanliness standards.
• Proficiency in MS Office Suite and ability to adapt to other related software.
• High school diploma or equivalent; additional certification in hospitality is a plus.