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Job Description

Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as-

  • Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
  • Clean rooms and bathrooms, performing any combination of the following duties
  • Keep fire exits and stair ways clear of any obstruction
  • Check and report any maintenance work required immediately
  • Pick up any litter from corridors and pathways
  • Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
  • Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
  • Replenish bathroom supplies and room supplies
  • Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
  • Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
  • Remove Room Service tray and trolley from guestroom and corridors
  • Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services

Skills

Education, Qualifications & Experiences

You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.rotana.com Job Function: Hospitality & Guest Services
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Situated in the bustling precinct of Barsha Heights, Media Rotana is a luxury five-star hotel in Dubai, conveniently located close to many exciting leisure attractions and shopping malls, as well as key business districts including, Dubai Internet City and Dubai Media City. Dubai Internet City Metro Station is within close walking distance of our 5 star hotel, while the Dubai International and Al Maktoum International, the Emirate's two airports, are just a 20-minute drive from Media Rotana.Business and leisure travellers will appreciate the hotel’s 537 modern and spacious 5 star hotel rooms and suites featuring modern technology and amenities which offers discerning guests added luxury benefits and the finest personalised hospitality services, ensuring a truly memorable stay in Dubai.From delectable dishes to traditional favourites, Media Rotana’s five specialty restaurants present diners with a wide range of culinary experiences and venues, with Italian, British and International options available, as well as happy hour promotions, theme nights and more.Media Rotana’s 16 contemporary and flexible meeting rooms make it a hugely popular destination for business seminars and corporate events. While the comprehensive array of leisure facilities available at Bodylines Fitness & Wellness Club, which include a fully-equipped gym, sauna, steam room and temperature-controlled swimming pool, provide a city sanctuary for guests seeking relaxation and rejuvenation during their stay. For families with young children, our Flipper’s Kids Club offers fun activities throughout the day.

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