Host

Hotel

One Palm at Jumeirah

Division & Department

Rooms - Front Office

Job Title

Host

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Host you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What You'll Get

As a Host at AVA at Palm Jumeirah here are just some of the great benefits you will receive:

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all our sister Dorchester Collection hotels
• Meal allowance
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
  
  

What You'll Do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for welcoming residents, their family members, and visitors to AVA at Palm Jumeirah, creating an immediate sense of warmth, care, and belonging while ensuring every arrival and departure reflects the refined service standards of Dorchester Collection.
• You’ll also work closely with the Doorman and Concierge teams to ensure all resident requests are met seamlessly, coordinating driveway access, directing service providers appropriately, and maintaining clear, open communication to deliver a consistent and effortless resident experience.
• Maintain a watchful and attentive presence across all entrance points, common areas, and the surrounding residential environment, ensuring the safety and privacy of our residents.
• Coordinate the smooth flow of visitors, service providers and contractors through the property, ensuring all access is appropriately managed and communicated to the relevant teams.
• Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day. As a Host, you’ll have the opportunity to bring these values to life, actively contributing to the Dorchester Collection “We Care” philosophy and delivering thoughtful, intuitive service at every touchpoint.
• This is a high‑energy, front‑of‑house role requiring you to remain present, attentive, and impeccably presented throughout the shift, including standing for extended periods and working across both indoor and outdoor areas.
• You will ensure effective shift handovers, maintain full knowledge of residence policies, procedures, and facilities, and demonstrate flexibility by supporting both day and night shifts as operational needs require.
  
  

The items shared are the essence of a day in the life of a Host, but we’ll make sure you are provided with specifics on how we care for our residence, our residents, and our colleagues at AVA at Palm Jumeirah.

What You'll Bring

• You’ll bring your natural warmth, professionalism, and passion for luxury service to the role and the Residences team.
• You have a talent for creating positive first impressions, multitasking in a fast‑paced environment, and delivering consistent, detail‑oriented service with confidence and empathy.
• You bring 1–2 years’ experience in a front-of-the house role, door host or bellman role within a luxury hotel, branded residences environment
• Communication is what keeps our teams connected. You have excellent verbal and written communication skills, work collaboratively across departments, and contribute positively to a culture of teamwork and mutual respect.
• You are well‑organized, adaptable, and service‑driven, able to work independently with minimal supervision while supporting the wider team.
  
  

Position location Job Location

United Arab Emirates

Location

Dubai

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