Host Supervisor - Safety And Security

Hotel

One Palm at Jumeirah

Division & Department

Rooms - Safety & Security

Job Title

Host Supervisor - (Safety & Security)

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests, where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodation during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Host Supervisor you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What Youll Get

As a Host Supervisor at One at Palm Jumeirah, here are just some of the great benefits you will receive:

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all our sister Dorchester Collection hotels
• Meal allowance
• Private Medical Insurance
• Life Insurance
• Yearly Flight Allowance
• Company Accommodation
• Company provided transportation to and from work
  
  

What Youll Do

You’ll love what you do and take pride in delivering a safe, secure and welcoming environment for everyone on property.

• You will be responsible for supervising the daily activities of the host/security team to ensure all operational and safety procedures are always followed.
• Maintain a strong visible presence across the property while ensuring guests and residents receive exceptional service.
• Coordinate incident response procedures, including emergencies, accidents, fire alarms and evacuation protocols.
• Monitor security systems, CCTV operations and access control procedures to maintain the safety of the property.
• Support investigations, incident reporting and conflict resolution professional and confidentially
• Work closely with Duty Mangers and operational departments to minimize risks and ensure smooth day to day operations.
• Conduct regular inspections to identify and address potential hazards or security concerns.
• Ensure compliance with local laws, health & safety regulations and company policies always.
• Train, motivate and mentor team members to uphold Dorchester Collection standards and deliver exceptional service.
• Maintain accurate records, logs and reports related to incidents, shift activities and operational matters.
• Perform any additional duties assigned by management.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Host Supervisor, you’ll have the opportunity to bring these to life and continue to create our legacy.
  
  

The items shared are the essence of a day in the life of a Host Supervisor, but we will make sure you are provided with specifics on how we care for our hotel.

What Youll Bring

• You’ll bring your unique personality and passion to the role and the team.
• Previous experience as a Security Supervisor, Host Supervisor or similar role within luxury hospitality industry is preferred.
• Strong understanding of luxury residential operations, emergency procedures and guest service excellence.
• Excellent leadership and communication skills with the ability to remain calm under pressure.
• Ability to manage incidents professionally while maintaining a high level of discretion and confidentiality.
• SIRA certification or equivalent security qualification is an advantage.
• Proficient in report writing and basic computer systems.
• Communication is what keeps our department running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language. Additional languages are highly valued.
  
  

Position location Job Location

United Arab Emirates

Location

Dubai

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