Host Hostess

Job Description

Summary-

We are looking for a friendly and proactive Host/Hostess to join our team and be the first point of contact for our guests. The Host/Hostess will greet guests, seat them, and ensure a positive experience for all visitors.

Job Responsibility-

• Greet guests as they arrive at the restaurant or event
• Seat guests according to seating chart and provide menus
• Take reservations over the phone and manage seating arrangements
• Assist in maintaining the cleanliness and organization of the entrance and lobby area
• Communicate effectively with the serving staff to ensure smooth service
  
  

• Proven experience as a Host/Hostess or similar customer service role
• Excellent communication and interpersonal skills
• Ability to multitask and work well under pressure
• Strong organizational skills
• Friendly and welcoming demeanor
  
  

• Strong customer service skills
• Ability to remain calm and professional in high-pressure situations
• Organizational skills to manage reservations and seating arrangements efficiently
• Multitasking abilities to handle multiple tasks simultaneously
• Adaptability to different customer preferences and requests
• Knowledge of menu items and ability to make recommendations
• Up-selling skills to promote specials or additional menu items
• Team player mentality to work effectively with colleagues
• Problem-solving skills to address customer concerns or issues