Holidays Consultant

KEY RESPONSIBILITIES:

1.Customer Consultation: Engage with clients to understand their travel preferences, budget, and special requirements to create personalized holiday packages.

2.Destination Knowledge: Stay updated on travel trends, new destinations, and holiday packages, and provide expert advice to customers.

3.Itinerary Planning: Create detailed travel itineraries, including accommodation, transportation, and activities, ensuring they align with customer preferences.

4.Booking and Reservations: Handle flight bookings, hotel reservations, car rentals, and other travel arrangements while ensuring accuracy and efficiency.

5.Budget Management: Assist customers in finding cost-effective travel options within their budget while maximizing the holiday experience.

6.Travel Documentation: Ensure clients have the necessary travel documents, such as passports, visas, and travel insurance, and provide guidance on obtaining them.

7.Customer Service: Deliver exceptional customer service by addressing inquiries, resolving issues, and providing support before, during, and after the trip.

8.Promotions and Specials: Stay informed about promotions, discounts, and special offers from travel suppliers and recommend them to clients when applicable.

9.Cross-Selling: Promote additional services, such as travel insurance or excursions, to enhance the customer's holiday experience.

8.Feedback and Improvement: Gather feedback from clients to continually improve our services and stay attuned to changing customer preferences.

PS: Candidates across the countries can apply with 2 years experience in the relevant field.