Job Description

As a customer-facing professional, you will be responsible for handling transactions, assisting customers with their service needs, and delivering an exceptional customer experience while ensuring accuracy, efficiency, and compliance with organizational standards.

Responsibilities

                Key Responsibilities

  • Process financial transactions accurately, including
  • Deposits, withdrawals, transfers, loan payments, and check cashing.
  • Issuing cashier’s checks and handling currency exchanges.
  • Open and close customer accounts while ensuring compliance with bank policies.
  • Assist customers by identifying their needs and providing relevant product and service information.
  • Direct customers to appropriate branch representatives for specialized assistance.
  • Reconcile cash drawers at the end of the shift, count and package coins and currency, and manage excess or damaged cash.
  • Maintain accurate records of transactions and special customer requests.
  • Deliver exceptional customer service by addressing inquiries and providing solutions promptly and professionally.

    What We’re Looking For

  • Education: High school diploma or equivalent.
  • Experience: Previous experience in cash handling or customer service is an advantage.
  • Basic math and computer proficiency.
  • Strong communication and customer service skills.
  • Excellent time management and organizational abilities.
  • High level of accuracy and attention to detail.
  • Ability to work in a fast-paced environment while maintaining a professional demeanor.

    Why Join Emirates Islamic?

  • Be part of a trusted and innovative financial institution with a strong presence across the UAE.
  • Gain hands-on experience in banking operations and customer service.
  • Develop your career in a supportive and inclusive environment.
  • Contribute to a team that values professionalism, integrity, and community impact.

EIB


Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Sharia principles.

As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.

Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.

We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.emiratesislamic.ae Job Function: Others
Company Industry/
Sector:
Banking

What We Offer


About the Company

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