Job Description

Head Waiter | JA Hatta Fort Hotel

Service isnt just what you do. Its how you make people feel.

At JA Hatta Fort Hotel, were looking for a confident, charismatic, and service-driven Head Waiter to lead by example and create memorable dining experiences that keep guests coming back.

If youre passionate about hospitality, thrive in a fast-paced environment, and know how to bring out the best in a team, this is your opportunity to take the lead.

What Youll Be Doing

  • Lead and inspire the restaurant team to deliver exceptional guest experiences

  • Ensure smooth day-to-day operations during service

  • Welcome guests, anticipate their needs, and create memorable moments

  • Support, coach, and develop team members through ongoing training and guidance

  • Maintain the highest standards of food safety, service quality, and presentation

  • Assist with roster planning, inventory control, and operational efficiency

  • Handle guest feedback professionally and turn challenges into positive experiences

  • Work closely with the kitchen and management teams to ensure seamless service

What Were Looking For

  • Bachelors Degree or equivalent, preferably in Hospitality Management

  • Basic & Intermediate Food Hygiene Certification

  • Leadership and Train-the-Trainer certifications are an advantage

  • Minimum 2 years experience in a similar role within a hotel or upscale dining environment

  • Strong understanding of restaurant operations and service standards

  • Experience training and leading multicultural teams

  • Excellent organizational and communication skills

  • Advanced English communication skills, both written and spoken

  • Proficiency in Microsoft Office applications

Why Join JA Hatta Fort Hotel?

Because great hospitality starts with genuine people.

At JA, were Fresh, Warm & Real. We believe in creating unforgettable experiences while supporting our people to learn, grow, and succeed. As a Head Waiter, youll be more than a supervisor. Youll be a leader, a mentor, and a key part of bringing our hospitality story to life.

Ready to Lead the Floor?

Bring your passion, personality, and leadership to a team thats committed to Giving Our All every single day.

Apply now and take your hospitality career to new heights at JA Hatta Fort Hotel.

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Job Details

Role Level: Associate Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.jaresortshotels.com Job Function: Food & Beverage Services
Company Industry/
Sector:
Hospitality

What We Offer


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