head of human Resources

The Head of Human Resources leads the people agenda for our ambulatory care center in Dubai. The role builds a skilled, engaged and compliant workforce of clinical and non-clinical staff, and acts as a trusted adviser to the CEO and senior leadership team. It also champions Emiratization and the development of UAE national talent in healthcare.

Key Responsibilities

Strategy and Leadership

• Develop and execute an HR strategy aligned with the center's clinical, operational and growth goals.
• Advise leadership on organizational design, workforce planning, succession and change management.
• Lead and develop the HR team and manage the HR budget.
  
  
  

Talent Acquisition and Emiratization

• Plan and deliver recruitment of physicians, nurses, allied health and administrative staff.
• Lead the center's Emiratization plan and meet national workforce targets set by UAE authorities.
• Build partnerships with universities, training institutions and national talent programs.
  
  
  

Licensing and Regulatory Compliance

• Ensure compliance with UAE Labour Law, MOHRE requirements and Dubai Health Authority (DHA) regulations.
• Oversee professional licensing, credentialing, visas, Emirates ID and medical fitness processes.
• Maintain HR policies, contracts, and audit readiness for healthcare accreditation (e.g., JCI).
  
  
  

Employee Relations, Performance and Rewards

• Manage performance, compensation and benefits frameworks that are competitive and fair.
• Handle employee relations, grievances and disciplinary matters with discretion.
• Promote a culture of patient-centered care, engagement, diversity and retention.
  
  
  

Learning and Development

• Design training, CME and leadership development programs, including career paths for UAE nationals.
• Run onboarding, competency assessments and succession planning for critical roles.
  
  
  

HR Operations and Analytics

• Oversee payroll, HRIS, attendance and rostering for shift-based clinical teams.
• Report on headcount, turnover, Emiratization, cost and engagement metrics.
  
  
  

Qualifications And Experience

• UAE National (Emirati) holding a valid Emirati identity; this is a mandatory requirement of the role.
• Bachelor's degree in Human Resources, Business Administration or a related field; a master's degree is preferred.
• Professional certification such as CIPD, SHRM-SCP or SPHR is preferred.
• 10+ years of progressive HR experience, including at least 5 in a senior HR leadership role, ideally in healthcare or hospitality.
• Strong knowledge of UAE labour law, DHA and MOHRE processes, and Emiratization policy.
• Fluency in English and Arabic, written and spoken.
  
  
  

Key Competencies

• Strategic thinking and sound business judgment
• Integrity, confidentiality and cultural awareness
• Influencing and stakeholder management at executive level
• Coaching, conflict resolution and negotiation
• Data-driven decision making and strong HRIS skills
  
  
  

Working Conditions

Based on site in Dubai with a standard full-time schedule. Compensation and benefits are competitive and will be confirmed in line with UAE regulations and the center's policies.

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