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Guest Service Officer - Reservations

Talentmate

United Arab Emirates

30th October 2025

2510-1867-420

Job Description

Organization- Grand Hyatt Dubai

Summary

Handle phone calls about room and restaurant reservations
Input reservation details accurately into the booking system
Work with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards

Qualifications

Exceptional guest service skills
Arabic language skills would be an advantage
Ideally with a university degree or diploma
Minimum 1 year work experience as a GSO or Reservations Agent

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Dubai
Company Website:	https://www.hyatt.com/brands/grand-hyatt	Job Function:	Management
Company Industry/ Sector:	Hospitality

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