Guest Service Associate - Housekeeping 09D25

We are seeking an enthusiastic and dedicated Guest Service Associate - Housekeeping to join our hospitality team. In this role, you will be responsible for ensuring that our guests enjoy a clean, welcoming, and comfortable environment during their stay. As a key member of our housekeeping team, you'll possess excellent attention to detail and a strong commitment to maintaining high standards of cleanliness. You'll interact with guests to provide top-notch customer service and address any needs or concerns they may have related to their accommodations. This is a fantastic opportunity to work in a supportive and dynamic environment where you can develop your skills and advance your career in the hospitality industry. If you are passionate about providing exceptional service and creating memorable guest experiences, we invite you to apply.

Responsibilities

• Clean and tidy guest rooms and common areas to maintain a welcoming environment.
• Ensure all linens, towels, and amenities are replenished and organized neatly.
• Respond promptly to guest requests to ensure quality customer service is delivered.
• Identify and report necessary repairs or replacements to the maintenance department.
• Ensure proper sanitation practices are followed in accordance with health standards.
• Conduct thorough inspections of rooms to ensure they meet cleanliness standards.
• Maintain inventory of cleaning supplies and request orders as needed.
• Interact courteously with guests to enhance their overall experience at the hotel.
• Follow procedures for security and safety to ensure guest and staff well-being.
• Assist with checking and responding to digital housekeeping requests from guests.
• Adhere to hazard protection and chemical safety protocols while cleaning.
• Participate in team meetings and training sessions to enhance service standards.

Requirements

• Previous experience in housekeeping or a hospitality role is preferred.
• Strong attention to detail to uphold high cleanliness standards is required.
• Effective communication skills, both verbal and written, are essential.
• Ability to lift and carry heavy items like linen and equipment regularly.
• Availability to work varied shifts, including weekends and holidays, is necessary.
• Positive, cheerful attitude and the ability to work as part of a team is required.
• Must be able to multitask and manage time efficiently under pressure.