We are looking for a highly analytical and execution-focused B2B Growth Manager – SME Lending to drive acquisition, activation and growth of SME customers across the BOTIM ecosystem. The role will own the end-to-end growth funnel for SME Lending: from identifying and acquiring high-potential businesses to driving application, approval, disbursement, repeat borrowing and cross-sell. As growth manager, you will work with all other stakeholders from Product, Credit/Risk, Sales, Partnerships and Data, using BOTIM's first-party ecosystem, digital channels, partnerships and experimentation to build scalable SME lending growth engines.
Responsibilities2. Funnel Growth & Conversion3. Data-Driven SME Targeting4. Growth Through the BOTIM Ecosystem
SME Acquisition & Lead Generation:
Build and execute the growth strategy to acquire qualified SME borrowers.
Identify high-potential - SME segments using BOTIM's first-party customer, merchant and transaction data. Build acquisition funnels across in-app surfaces, CRM, digital marketing, partnerships and offline channels.
Develop differentiated strategies for existing BOTIM businesses versus external SME acquisition. Continuously improve lead quality and cost per qualified borrower.
Own and optimize the complete SME lending funnel:
Target SME → Lead → Application → Approval → Disbursement → Repeat Borrowing Identify funnel drop-offs and build experiments to improve conversion at every stage.
Partner with Product and Operations to simplify application and onboarding journeys.
Develop CRM journeys for incomplete applications, approved-but-not-disbursed customers, repeat borrowers and dormant SMEs.
Run structured A/B tests across propositions, messaging, channels and journeys.
Build SME segmentation based on company profile, industry, transaction behaviour, business size, engagement and credit eligibility.
Work with Risk and Data teams to identify signals associated with high-quality borrowers.
Create propensity-based targeting to prioritize businesses most likely to apply, qualify and disburse.
Develop lifecycle cohorts such as high-potential, newly eligible, repeat borrowers, declining engagement and reactivation opportunities.
Build cross-sell loops across BOTIM's growing B2B financial ecosystem.
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