Global Sales Assistant Entry Level

We are Global Print-on-Demand (Global POD)!

The Dubai-based subsidiary of The Customization Group. We bring cutting-edge and scalable top-tier print-on-demand solutions to businesses and creators worldwide. Fast, sustainable, and hassle-free — because your vision deserves the best!

The Customization Group is a global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 500,000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores. Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships.

Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce.

We have a brand-new opportunity for a Global Sales Assistant. You will be the backbone of our Sales Operations - keeping everything running smoothly! Sounds good? Then keep reading!

Why You Will Love Working With Us

• Global Exposure – Work with an international team to gain valuable cross-market experience and assist in selling across multiple countries and platforms
• Supportive Work Environment – Join a dynamic and collaborative team culture and work shoulder-to-shoulder with seasoned specialists
• Rapid Career Growth – A role that evolves quickly, opening doors to new opportunities
• Ownership for your ideas – excel here to fast-track into a full ownership role down the line
• Private Health Insurance
• A modern office in Dubai Internet City
  
  

• Manage Inbound Leads: Serve as the primary point of contact for all incoming B2B inquiries submitted via web form or email - respond promptly, qualify needs, and confirm order requirements.
• Prepare Accurate Quotes: Work with Sales, Production, and Operations teams to quickly generate precise pricing and sample mock-ups that meet client specifications and budgets.
• Coordinate with Production and Logistics: Ensure smooth order processing - monitor project timelines, confirm material availability, and communicate status updates to clients to minimize errors and delays.
• Monitor Performance & Reporting: Maintain and update CRM records with detailed activity logs (experience with HubSpot and Freshdesk is a plus), forecast deal pipelines, and analyze conversion metrics to inform strategic adjustments.
  
  

• Experience:
• 2+ years experience with proven track record in sales, ideally in B2B or E-commerce, with a passion for customer relations.
  
  

• Hard Skills
• Exceptional verbal and written communication - adept at crafting clear, persuasive emails and proposals that address client needs
• Basic knowledge of CRM platforms (HubSpot and Freshdesk is a plus).
• Strong negotiation skills - able to structure deals that meet client requirements while preserving margin integrity and operational feasibility.
• Technical curiosity - willing to learn print-production processes (UV printing, dye-sublimation, substrate options) to enhance consultative selling.
• Interest in AI & emerging technologies - eager to explore and apply AI tools to optimize sales workflows and client engagement.
  
  

• Soft Skills
• Customer-centric mindset - prioritize responsiveness, anticipate client requirements, and follow through to ensure a seamless wholesale experience.
• Self-motivated & goal-oriented - thrive in a dynamic environment with shifting priorities; capable of managing multiple accounts and deadlines concurrently.
• Innovative & creative - bring smart, out-of-the-box ideas to scale and optimize inbound processes (e.g., automation, templating, new engagement tactics).
• Resilient & adaptable - able to navigate challenges (e.g., urgent revisions, supply-chain hiccups) with a solutions-oriented attitude.
• Collaborative spirit - work seamlessly with internal teams (Design, Production, Logistics) to streamline processes and deliver on client expectations.