The Head of S&OP & Planning (Global) is responsible for designing, implementing, and leading an end-to-end Sales & Operations Planning ecosystem across international markets. This role ensures the optimal balance between demand, supply, service levels, cost efficiency, and inventory management while building scalable planning processes that support business growth and operational excellence.
The position plays a critical role in connecting commercial demand signals with supply execution, enabling data-driven decision-making and improved product availability across global markets.
Key Responsibilities.
S&OP Framework Design & Implementation
Design and implement a standardized global S&OP process across multiple regions
Establish governance structures, meeting cadences, and decision-making framework
Align demand, supply, finance, and commercial planning processes
Drive adoption, consistency, and accountability across all markets.
Demand Planning
Lead the global demand planning framework in partnership with Sales and Marketing teams
Implement forecasting methodologies and tools to improve forecast accuracy and reduce bias
Consolidate demand signals from multiple markets into a unified demand plan
Monitor forecasting performance and drive continuous improvement initiatives
Supply & Production Planning
Standardize supply and production planning processes across manufacturing partners and co-packers
Align production plans with demand forecasts, capacity constraints, and lead times
Partner closely with Procurement and Technical teams to ensure material availability and production feasibility
Identify supply chain risks and implement mitigation plans
Inventory Strategy & Control
Define global inventory policies, including safety stock and Days of Stock targets
Optimize inventory levels to balance service and working capital efficiency
Reduce write-offs and obsolete stock through improved lifecycle management and planning discipline
Improve inventory visibility and reporting across regions
Planning Systems & Digitalization
Lead the implementation and enhancement of planning systems, dashboards, and reporting tools
Improve data visibility, automation, and forecasting capabilities
Ensure integration between ERP platforms and planning systems
Establish a single source of truth for planning KPIs and reporting
Operational Integration
Oversee planning and inventory coordination for proprietary manufacturing operations
Ensure timely supply to co-packers and regional operations
Align production activities with global demand requirements
Performance Management & Continuous Improvement
Own and track planning KPIs including Forecast Accuracy, Forecast Bias, OTIF, and Inventory
Establish reporting standards and performance review routines
Identify gaps and implement corrective actions
Drive continuous improvement and operational discipline across planning teams
Key
Interfaces Commercial and Sales teams
Procurement and supplier management
Technical and production teams
Regional Supply Chain teams
Finance and working capital stakeholders
Key Performance Indicators
(KPIs)Forecast Accuracy improvement
Reduction in Forecast Bias
OTIF / Service Level improvement
Inventory optimization
Inventory Turns improvement
Reduction in obsolete stock and write-offs
Requirements
8–10+ years of experience in Supply Chain, Planning, or S&OP within FMCG, beverage, food, or related industries
Proven experience building or transforming S&OP functions in multi-market environments
Strong understanding of demand planning, supply planning, and inventory management
Experience working with co-packers or outsourced manufacturing models
Comfortable operating in fast-paced, entrepreneurial environments
Strong analytical, forecasting, and performance management capabilities
Experience with ERP systems, planning tools, and reporting platform
Core Skills
Cross-functional leadership and stakeholder management
Ability to translate commercial inputs into operational plans
Strong ownership mindset and accountability
Structured problem-solving and attention to detail
Ability to perform under pressure and manage competing priorities
Technical Competencies
Advanced Excel and data analysis skills
Familiarity with ERP systems and planning tools
Strong understanding of supply chain KPIs and operational drivers
Consumer Services Retail And Food And Beverage Services
What We Offer
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