Global Communications Manager

Job description:

Purpose of the Job

To drive clear, consistent, and strategic global communications that build trust, engage employees, and protect the company’s reputation across all stakeholders.

Job Description

Financial and Corporate Communications:
• Ensure timely, accurate, and coordinated communication for material events.
• Build trust with capital markets, customers, partners, and regulators through transparent communication.
• Manage communications for corporate events: financial results, annual report, M&A, C-level changes, major partnerships, and operational disruptions.
• Draft communication assets: press releases, FAQs, internal announcements, town hall content, website/social updates, and customer letters.
• Coordinate timing and sequencing across markets, media, employees, customers, and regulators.
• Develop and maintain corporate messaging architecture (vision, strategic pillars, proof points).
• Manage media interviews and briefings on financial performance and corporate developments.
• Maintain corporate website sections (“Investors,” “Media,” “About Us”) in partnership with digital.
• Develop and maintain corporate Q&A and leadership speaking points.

Employee Engagement on Strategy & Corporate Matters:
• Ensure employees understand company direction and their role in delivering it.
• Build trust through open communication on major decisions and performance.
• Support culture and values via consistent messaging and leadership communication.
• Contribute to intranet implementation to meet communication and engagement objectives.
• Manage internal channels: intranet and communications mailbox.
• Design and run campaigns on strategy, transformation, key projects, and financial milestones.
• Develop leadership communication formats: town halls, newsletters, roadshows, podcasts, CEO messages.
• Provide toolkits for managers (talking points, FAQs, slide decks).
• Run engagement surveys and pulse checks, report insights, and follow up.
• Integrate corporate messaging into onboarding and leadership programs.
• Oversee internal communication calendar for alignment with corporate goals (e.g., compliance, sustainability).
• Maintain unified view of internal communications across the Group.

C-Level Positioning:
• Enhance leadership profile with investors, customers, regulators, and partners while reinforcing internal presence.
• Develop corporate messaging house and individual positioning strategies for CEO and select executives.
• Arrange media training and refreshers for C-level executives.
• Coordinate media interviews, op-eds, and commentary on sector issues and market trends.
• Manage executive social media presence (e.g., LinkedIn) in coordination with digital.

Crisis Communication Preparedness & Implementation:
• Develop and maintain Crisis Communication Plan aligned with Crisis Management Plan.
• Define crisis levels and response triggers.
• Maintain crisis communication kits: holding statements, internal templates, Q&A, media lines, website banners, and social posts.

Job Requirements - Experience and Education

•    5-8 years’ experience in Corporate or Global Communication management.
•    Degree in Communications, Public Relations, Journalism, Marketing, Media Studies, or a related field. Demonstrable ability to Leadership & Matrix Management Experience
•    Executive & High-Stakes Communications Exposure
•    Crisis, Issues & Reputation Management experience.
•    Multi-Channel & Digital Communications Delivery experience. 
•    Ability to work independently and handle multiple projects.

Leadership Behaviors Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills Communication Skills Innovation Leadership Professional Responsibility

---