Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.
Role
The General Manager holds full accountability for the successful pre-opening, launch and ongoing operation of Aman Maldives. This pivotal role requires a seamless transition between two distinct environments:
Project Leadership (Dubai): Acting as the operational representative during the critical development phase, ensuring design, technical services and procurement align with Aman’s operational standards.
Property Leadership (Maldives): Relocating to the island to lead the resort opening, establishing the service culture and managing the property’s commercial and operational performance.
Reporting to the Managing Director APAC, the General Manager Aman Maldives will oversee all aspects of the guest experience, asset management and island logistics, ensuring Aman Maldives establishes itself as the preeminent ultra-luxury destination in the region.
Responsibilities
Phase I: Pre-Opening & Development (Dubai based)
Project & Technical Coordination: Collaborate closely with Pre-Opening, Development, Technical Services and Design teams. Review architectural plans and spatial layouts to ensure operational efficiency, guest privacy and back-of-house flow meet brand specifications.
Operational Readiness & Critical Path: Own the pre-opening critical path. Monitor construction milestones, installation of IT/AV systems and security commissioning. Identify risks and escalate delays to stakeholders to ensure a timely handover.
Procurement Strategy: Engage in the procurement of Operating Supplies & Equipment (OS&E) and Furniture, Fixtures & Equipment (FF&E). In connection with the Pre-Opening team manage the logistics of importing luxury goods to a remote island location to ensure all assets are on-site for the soft opening.
Regulatory Compliance: Secure all necessary operating licenses, permits and government approvals required by Maldivian law, ensuring full compliance prior to opening.
Budgeting & Finance: Construct the pre-opening budget, identifying capital requirements, staffing costs and pre-launch marketing expenses. Ensure rigorous cost control and transparent reporting throughout the development phase.
Strategic Leadership: Define and execute the resort’s long-term strategic plan. Adapt operations to evolving market conditions while maintaining the integrity of the Aman brand.
Guest Experience & Service Excellence: Champion Aman’s philosophy of unpretentious luxury. Maintain a highly visible presence, hosting guests with discretion and warmth. Ensure every touchpoint, from arrival to departure, is seamless and personalized.
Island Infrastructure Management: Oversee the complex logistics of a self-sufficient island, including power generation, water desalination, staff housing and waste management. Ensure the resort operates sustainably and efficiently in a remote environment.
Talent & Culture Building: Build and mentor a high-performing Executive Committee. Foster a workplace culture of respect, resilience and excellence, acknowledging the unique dynamics of a remote team living and working together.
Commercial Performance: Drive revenue maximization through strategic room pricing, inventory management and the curation of exceptional F&B and Wellness experiences. Manage the P&L to deliver strong EBITDA margins while preserving the guest experience.
Owner & Stakeholder Relations: Serve as the primary liaison with ownership, providing regular updates on financial performance and asset health. Cultivate strong relationships with local government bodies and community partners.
Requirements
Proven track record of managing complex pre-openings, ideally within the Maldives or similar remote island destinations.
A strong operational background in managing small to mid‑size ultra‑luxury resorts with a hands‑on leadership style and a passion for delivering exceptional guest experiences.
Exceptional financial acumen, with deep experience in budgeting, forecasting and P&L management.
Strong crisis management skills and the ability to lead with composure in isolated environments.
Sophisticated communication skills, capable of engaging with UHNW individuals and ownership groups.
A charismatic ambassador for the resort, upholding the highest standards of personal presentation and embodying Aman’s service values.
Bachelor’s degree in Hospitality or a relevant discipline, a Master’s degree is advantageous.
Fluency in English is mandatory; knowledge of other languages is a distinct advantage.
Benefits
At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.
Competitive salary and a comprehensive benefits package.
Extensive private health insurance, life and personal accident insurance, travel insurance.
Access to the Colleague Complimentary Stay Scheme allowing you to explore our Aman and Janu properties and to enjoy discounted rates on Retail, F&B and Spa experiences.
Exclusive training and development opportunities supporting your growth with us.
If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.
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