Furniture Sales Manager 02N25

The Furniture Sales Manager plays a critical role in driving sales performance and managing a team dedicated to achieving sales goals within the furniture division. This role is expected to develop sales strategies, analyze market trends, and oversee the daily operations of the sales department. The Furniture Sales Manager is tasked with building and maintaining strong customer relationships, coaching sales staff, and optimizing sales processes for efficiency. A key aspect of this role is to act as the point of contact between the sales team and executive management, providing insights and feedback to improve product offerings and customer experience. Furthermore, the manager must be adept at handling customer inquiries and resolving complaints, thereby ensuring a high level of customer satisfaction and loyalty.

Responsibilities

• Develop and implement effective sales strategies to drive business growth.
• Lead, motivate, and manage the sales team to achieve sales targets.
• Identify and capture new business opportunities through market analysis.
• Foster and maintain strong relationships with key customers and partners.
• Create and present detailed sales reports and forecasts to senior management.
• Conduct training sessions and workshops to enhance team skills and knowledge.
• Monitor and analyze sales team performance, providing actionable feedback.
• Ensure customer satisfaction through prompt resolution of complaints and issues.
• Collaborate with marketing to align sales and promotional activities.
• Manage inventory levels and coordinate with suppliers for product availability.
• Oversee the implementation of pricing policies and discount structures.
• Stay updated on industry trends to maintain a competitive edge in sales.

Requirements

• Bachelor's degree in Business Administration, Sales, or related field preferred.
• A minimum of five years of experience in sales, preferably in furniture retail.
• Proven track record of achieving sales targets and managing a sales team.
• Strong leadership and team-building skills with a focus on performance.
• Excellent communication and interpersonal skills for client interactions.
• Proficiency in CRM software and MS Office Suite applications.
• Ability to analyze sales metrics and develop appropriate strategies.
• Results-oriented with the capacity to handle stress and meet deadlines.