Front Desk Receptionist (225-716)

The Front Desk Receptionist plays a crucial role in setting the tone for the entire office. As the first point of contact for clients, visitors, and employees, the receptionist is responsible for ensuring a warm, welcoming atmosphere as well as efficient, effective management of all front desk activities. This role demands excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The receptionist not only handles incoming calls and correspondence but also assists in a variety of administrative tasks to support office functionality. An ideal candidate will be both personable and organized, providing outstanding customer service and maintaining confidentiality at all times.

Responsibilities

• Greet all visitors with a warm and professional demeanor upon arrival.
• Answer, screen, and direct calls to the appropriate office personnel promptly.
• Maintain a clean and organized reception area, ensuring it is presentable at all times.
• Receive and sort daily mail and deliveries, organizing them for distribution.
• Manage and update calendar appointments and schedules for staff efficiently.
• Assist in managing office supplies inventory and placing orders as necessary.
• Provide administrative support including data entry, copying, and filing tasks.
• Coordinate conference room bookings and scheduling when required.
• Ensure the security protocols are adhered to, including visitor sign-in procedures.
• Assist with planning and executing company meetings and events as needed.
• Handle incoming and outgoing correspondence in a timely manner.
• Foster a positive working environment by building strong relationships with staff.

Requirements

• High school diploma or equivalent with related work experience preferred.
• Exceptional communication skills, both written and spoken, are essential.
• Experience in handling phone systems with multiple line capacity is a plus.
• Ability to manage time effectively and prioritize tasks efficiently.
• Proficiency in using office software like Microsoft Office (Word, Excel, Outlook).
• Strong interpersonal skills and the ability to work collaboratively with others.
• Attention to detail with a commitment to maintaining confidentiality.