Front Desk Receptionist (225-1014)

The Front Desk Receptionist is the first point of contact for our company and will play an integral role in delivering first-rate customer service. This position necessitates a dynamic and organized professional capable of managing multiple priorities in a fast-paced environment. The ideal candidate will be personable, efficient, and well-versed in administrative duties. Key responsibilities include welcoming guests, managing incoming calls, and supporting various office operations. A keen eye for detail and excellent communication skills are essential for managing our front desk operations. If you thrive in a people-centered environment and enjoy tackling a variety of tasks, we encourage you to apply.

Responsibilities

• Greet visitors promptly, offering assistance and welcoming them warmly.
• Answer incoming phone calls and direct them efficiently to appropriate staff.
• Manage appointment schedules and coordinate meeting rooms as needed.
• Assist in the preparation and dissemination of routine communications.
• Ensure the front desk and reception area are kept tidy and presentable.
• Handle incoming and outgoing mail, packages, and other deliveries.
• Provide basic and accurate information in-person and via phone/email.
• Coordinate with office staff to ensure smooth workflows and operations.
• Maintain and update office records and databases with high accuracy.
• Support office management tasks, including inventory monitoring and supply ordering.
• Take charge of front desk security, ensuring unauthorized persons have restricted access.
• Assist in organizing office events, including setting up conference calls.

Requirements

• Proven work experience as a Front Desk Receptionist or similar role.
• Excellent verbal and written communication skills are a must.
• Strong organizational skills with the ability to multitask effectively.
• Proficiency in using office software, including MS Office Suite is required.
• Customer service attitude with a professional appearance and demeanor.
• Basic understanding of office administrative processes and procedures.
• High School diploma or equivalent; additional certification is a plus.