Front Desk Agent - Russian Speaker

Job Description

Summary-

We are looking for a Front Desk Agent who is fluent in Russian to join our team. The ideal candidate will be responsible for providing excellent customer service, managing reservations, and assisting with guest inquiries.

Job Responsibility-

• Greet and welcome guests in a friendly and professional manner
• Manage reservations and check-ins/outs
• Assist guests with inquiries, requests, and complaints
• Coordinate with other departments to ensure guest satisfaction
• Maintain a clean and organized front desk area
  
  

• Fluent in Russian and English
• Proven experience in a customer service role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Knowledge of hotel procedures and hospitality industry is a plus
  
  

• Excellent communication skills
• Strong customer service skills
• Proficient in using reservation and booking software
• Ability to multitask and work under pressure
• Good organizational skills
• Attention to detail
• Problem-solving skills
• Knowledge of basic administrative tasks
• Ability to work in a fast-paced environment