Freight Forwarding Sales Manager 24O25

The Freight Forwarding Sales Manager plays a critical role in driving the sales and business development function within a freight forwarding company. This position involves managing and expanding a portfolio of clients in the logistics industry, monitoring market trends, and ensuring customer satisfaction through efficient logistics solutions. The aim is to achieve revenue targets, maintain strong customer relationships, and grow the company's market presence. The ideal candidate will possess strong leadership skills, exceptional communication abilities, and an in-depth understanding of logistics and supply chain processes. The Freight Forwarding Sales Manager is pivotal in coordinating between various departments to ensure that client needs are met promptly and effectively, thereby ensuring business growth and customer retention.

Responsibilities

• Develop and implement sales strategies to increase company revenue in freight forwarding services.
• Manage a portfolio of key clients to ensure their satisfaction and retention.
• Analyze market trends and adjust sales tactics to improve sales performance.
• Identify new business opportunities within the logistics and supply chain market.
• Collaborate with the operations team to ensure seamless service delivery to clients.
• Prepare detailed sales reports, forecasts, and maintain accurate client records.
• Negotiate contracts and pricing with clients to achieve favorable terms for the company.
• Provide leadership and training to a team of sales professionals and support staff.
• Participate in industry events and networking opportunities to enhance brand visibility.
• Utilize CRM systems to manage sales activities and customer interactions effectively.
• Assist in the development of marketing materials and promotional activities.
• Ensure compliance with industry regulations and company policies in all dealings.

Requirements

• Bachelor's degree in Business Administration, Logistics, or a related field.
• Minimum of 5 years of sales experience in the freight forwarding industry.
• Proven track record of achieving sales targets and managing client relationships.
• Strong understanding of logistics and supply chain management principles.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to work under pressure and manage multiple priorities effectively.
• Proficiency in using CRM software and Microsoft Office Suite.
• Self-motivated with an ability to lead and inspire a sales team.
• Flexibility to travel as required to meet with clients and attend events.