Job Description

🚀 Freelance / Boutique Team Needed – WhatsApp AI Booking Assistant (Phase 1)

Location: Remote (UAE/GCC experience preferred)

Client: Sky Blue Group – DialEase project

We are looking for a freelance developer or small product team to build Phase 1 of a production‑ready WhatsApp AI Booking Assistant.

The assistant will:

  • Act as a single WhatsApp entry point for everyday services
  • Qualify leads and collect booking details via natural conversation
  • Connect to 5–6 aggregator APIs (e.g. Deliveroo, OpenTable, Zenoti, Foodics, Booksy)
  • Create and confirm bookings via APIs
  • Implement fallback routing so the user never sees “we have no vendors”
  • Send reminders, post‑service follow‑ups, and capture satisfaction feedback
  • Track source attribution for every conversation
  • Provide a light admin console for operations monitoring

🛠 Preferred Experience & Stack

  • WhatsApp Business API (Wati / 360dialog / Twilio or similar)
  • Backend: Python (FastAPI) or Node.js (NestJS)
  • PostgreSQL or similar relational database
  • LLMs (e.g. OpenAI GPT‑4o‑mini or similar) for NLU
  • Strong background in API integrations (multiple third‑party aggregators)
  • Solid logging, monitoring, security, and uptime (target 99.5%)
  • Ability to deliver full source code, deployment guide, and 4 weeks’ post‑launch defect support

📅 Key Dates

  • RFP issued: 29 June 2026
  • Response deadline: 6 July 2026
  • Target kickoff: 20 July 2026
  • Target Phase 1 delivery: ~2 weeks from kickoff


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://skybluemedia.ae/ Job Function: Customer Service
Company Industry/
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