Fraud Analyst TMS

About Edenred

Edenred is the leading digital platform for corporate services in the areas of benefits, professional mobility, and B2B payments.

Operating in 44 countries, it connects more than 60 million users to over 2 million partner merchants through more than 1 million client companies.

Edenred offers solutions dedicated to employee engagement (meal vouchers, commuting, gift vouchers, wellness, rewards, and preferential offers to boost purchasing power), mobility (multi-energy solutions, including EV charging, fleet management services, maintenance, toll, and parking), and corporate payments (virtual cards). In addition to its own solutions, Edenred also distributes offers from more than 120 partners on its platform.

True to the Groups purpose, "Enrich connections. For good.", these solutions enhance users well-being and purchasing power and simplify the lives of professional drivers while promoting access to healthier food, more environmentally friendly products, and more sustainable mobility. They improve the attractiveness and efficiency of businesses and vitalize the employment market and the local economy.

Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.

In 2024, thanks to its global technology assets, the Group generated a business volume of nearly €45 billion, mainly through mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index, DJSI World Index, and MSCI Europe.

The UAE Context

Edenred UAE is a fast growing payroll service provider serving more than 15,000 business and more than 2.2 million unbanked employees. We service over 10 banks and 35 financial institutions. We offer a unique value proposition for companies to manage their payroll and for employees to receive their salaries and use it in the simplest way offering multiple value added services via our mobile app (money transfer, mobile recharge and card services)

The Role

This role involves daily monitoring of transactions, reviewing alerts, and identifying suspicious or unusual activity. You’ll conduct early-stage investigations, clear false positives, and escalate high-risk cases as needed. The position supports end-to-end fraud case reviews, prepares initial escalation forms, and ensures all documentation meets UAE regulatory and internal policy standards. You’ll also maintain audit-ready case files to support Compliance and MLRO requirements

Responsibilities

Transaction Monitoring & Alert Review

• Perform daily monitoring of transactions through Edenred’s transaction monitoring and case management systems.
• Review and triage system-generated alerts to identify suspicious or potentially fraudulent activities.
• Conduct early-stage investigations to assess alert validity and clear false positives in accordance with approved SOPs and risk thresholds.
• Identify unusual patterns, anomalies, and behavioral risks relating to fraud and financial crime.
  
  

Fraud Investigation & Case Management

• Support end-to-end investigations where potential matches are identified, transactional reviews, document assessment, and open-source checks.
• Document factual findings and initial observations to support RBI note creation by Team Lead / Fraud & Risk Manager
• Escalate complex, high-risk, or material cases to the Team Lead / Fraud & Risk Manager in line with the escalation matrix.
  
  

Regulatory Support & Escalation form Preparation

• Prepare initial Escalation form with well-supported narratives and evidence mapping.
• Ensure all cases are handled in alignment with UAE regulatory expectations, internal policies, and fraud governance frameworks.
• Support the MLRO/Compliance team by maintaining complete and audit-ready case documentation.
  
  

Data Analysis & Continuous Improvement

• Maintain accurate case registers, investigation logs, and evidence repositories.
  
  

Educational Background

Bachelor’s degree is mandatory, preferably in Finance, Economics, Accounting, Business, Risk Management, or a related field.

Experience

Minimum 3 years of experience within Compliance, Fraud, Financial Crime, or Risk functions, with mandatory 2 years of hands-on Transaction Monitoring experience, including alert handling and case investigations. Experience in a bank, fintech, payments, or regulated financial services environment is strongly preferred.

Technical & Professional Skills

• Strong analytical and investigative skills with the ability to assess complex transactional behaviors.
• Excellent working knowledge of Microsoft Excel (data analysis, pivot tables, lookups, reporting).
• Experience working on transaction monitoring and case management tools.
• Solid understanding of fraud typologies, including card/payment fraud, application fraud, identity abuse, social engineering, and internal fraud.
• Proven capability in false-positive clearance, alert dispositioning, and case escalation.
• Experience in preparing Risk-Based Investigation (RBI) notes.
• Strong verbal and written communication skills in English.
• Ability to write clear, structured investigation narratives and regulatory-quality documentation.
  
  

Certifications (Preferred But Not Mandatory)

CFE – Certified Fraud Examiner, CAMS – Certified Anti-Money Laundering Specialist, ICA Certifications, CAMI / GoAML / Financial Crime–related certifications

Reporting Structure

The selected candidate will report directly to Team Lead – Fraud & Risk / Fraud & Risk Manager.

---