Fragrances Consultant (225-919)

As a Fragrances Consultant, you will play an essential role in the retail landscape by helping customers navigate the aromatic world of perfumes and colognes. Your expertise will drive sales and elevate the customer experience. You will support customers by understanding their unique needs and preferences, matching them with appropriate fragrances, and providing insights into the latest trends and new launches in the fragrance industry. With an eye for detail and a passion for scents, you will educate customers on the intricacies of fragrance notes, ensure that displays are appealing, and help maintain the brand's prestige. Your ability to build relationships with clients, understand their scent profiles, and offer personalized advice will be key to their satisfaction and loyalty. You will be part of a dynamic team, fostering an environment that is both welcoming and informative, making shopping for fragrances an enjoyable experience.

Responsibilities

• Engage with customers to identify their fragrance preferences and needs effectively.
• Present and demonstrate various fragrances to inform customer purchasing decisions.
• Ensure fragrance display areas are organized and visually appealing at all times.
• Stay informed about new fragrance launches and industry trends to better serve clients.
• Educate customers on proper usage and storage of perfumes to prolong scent life.
• Achieve and exceed sales targets through effective customer relationship management.
• Provide tailored fragrance recommendations based on individual customer profiles.
• Manage inventory levels to ensure a comprehensive selection of fragrances available.
• Participate in promotional events to enhance fragrance brand visibility and customer engagement.
• Handle customer inquiries and resolve issues related to fragrance products and services.
• Build a network of loyal clientele through excellent service and follow-ups.
• Assist in planning and executing fragrance marketing strategies to boost sales.

Requirements

• Previous experience in a retail or customer service setting is desirable.
• Passionate about the world of fragrances and perfume brands.
• Strong communication skills to interact effectively with clients and team members.
• Ability to identify different fragrance notes and describe their characteristics.
• Proficient in maintaining an organized and aesthetically pleasing display area.
• Sales-driven with a proven track record of meeting sales targets.
• Ability to work flexible hours, including weekends and holidays, if required.